Frequently Asked Questions

What type of applicators do you have?
Our Triple-S TS30 and Triple-S TS22 applicators use different charged disinfectant and target ions, that allows the mist to stay without damaging equipment or personnel. All of our machines have ETL certifications, meaning they meet all minimum requirements set forth by OSHA and carried out by nationally recognized testing laboratories.

What type of disinfectants are compatible with your applicators?
Triple-S disinfectant applicators are compatible with List N disinfectants, which fit within EPA guidelines to fight SARS-CoV-2, the novel coronavirus that causes COVID-19. For more information regarding the List N disinfectants for use against SARS-CoV-2 please visit the EPA.

Below is a list of basic solutions recommended to be used with Triple-S applicators:

  • Approved alcohol-based disinfectant active ingredients: Ethanol, Isopropanol
  • Approved Non Alcohol-based disinfectant active ingredients: Aldehydes, Phenols, Quaternary Ammonium Compounds, Sodium Hypochlorite (Bleach), Peroxyacetic Acid, Hydrogen Peroxide, Hypochlorous Acid

If you are not using our Triple-S TS50 Disinfectant, we recommend consulting with your material manufacturer to confirm spray application and equipment compatibility.


Why don't you use foggers instead of applicators?
Though foggers seem to be a great way to sanitize an area, they are not listed in disinfection procedures put out by the CDC.

We've seen companies and facilities use paint sprayers or similar sprayers.
Why aren't those a good option for disinfection solutions?

  • High Pressure Can Over-Atomize Components: The high pressure of paint sprayers can cause the over-atomization of the disinfectant, which can harm the applicator and others nearby. It can also reduce surface contact dwell times.
  • Built for a Different Application: Paint pumps are not built for disinfectants. Disinfectant chemicals require different construction materials to operate safely and reliably. The micron size that paint sprayers produce are less then 80 microns and not approved by OSHA as an applicable method of disinfection.
  • Quality & Safety Risks: Chemical incompatibility can result in the weakening or failure of critical components withing the paint sprayer. Without these critical components, you can't properly protect the applicator and others nearby. It is recommended to use the equipment specifically made to apply disinfectants, sanitizers, and deodorizers.


How does the disinfection process work?
This is the fastest way to disinfect an entire area without touching any surfaces. The positive and negative charged ions from the surfaces allows the mist to electromagnetically stick to all areas. Paired with the right service, electrostatic disinfection is the number one recommended coronavirus disinfecting service.

How often do you recommend applying your treatment?
Depending on the traffic and frequency of visitors in your office, facility, church, or school depends on how often we recommend visits. Our Master Engineers will gather information to recommend the best possible solution for your unique situation.

What is your product effective against? Does it fight against COVID-19?
Our Triple-S Sanitizing Solution (Concentrate) is effective against over 45 types of bacteria, viruses, and fungi, while killing most in under 4 minutes. Our Triple-S Sanitizing Solution (Concentrate) can kill coronavirus in 1 minute or less.

How long does it last?
While electrostatic disinfection with the right product is the number one recommended service for killing many pathogens, it doesn't put a barrier around everything. Places that experience more traffic then others should look to sterilize more frequently then others because of the continuous introduction of new pathogens. Your Master Engineer will make recommendations based on the needs of your business.

Is the service safe around paper, electronics, and other sensitive materials?
The disinfection process is safe to be performed around electronics and other items, as long as the right procedures are followed and maintained. Our Service Technicians are trained to walk around the premises before performs an application to ensure the business understands what will be taking place during their service.

Is it safe for workers and employees applying the product alike?
Electrostatic disinfection does not harm the Service Technicians or employees. We typically perform services after hours so there are not any concerns with personnel safety.

Why can't our employees just wipe down their area or use their pump hand sanitizer in their space?
While this seems like an effective method of disinfecting, the CDC states that most household disinfectants are effective at reducing the risk of infection, but not at killing the more dangerous ones. They recommend using an EPA certified disinfectant for the best protection against pathogens. Electrostatic disinfection with the correct solution is listed as the number one service for doing this. For the latest disinfecting guidelines provided by the CDC, please visit their website located here.

Pump hand sanitizer can help disinfect certain things, but OSHA warns against using the pump because of cross-contamination. For the recommended procedures produced by OSHA, please visit their informational page here. Our service provides touchless, electrostatic disinfection that is recommend by OSHA. We also offer various solutions to prevent using a hand pump sanitizer, such as touchless dispensers. See our store for details on these products.